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Small gray beach house with stained siding and a worn porch beside dune grass

Long Beach and the surrounding Nassau County area

Damp, musty or flooded? Find out which licensed job your Long Beach house needs first

Smell must under the house, or see a stain after a storm tide? On a barrier island the water is often not a leak you can stop, so removal is not always the first job. Tell us what you see and where. We arrange the licensed assessor, removal firm or drying crew your house needs, in the order New York sets.

  • Licensed New York firms
  • A person calls you back
  • Assessor kept separate from remover

Which flag is flying in your house?

Pick the flag closest to what you see. Each one points to the job that usually comes first.

  1. Green flag

    A musty smell or a new stain, and no water you can point to.

    Often damp air or a small patch. Measure it. A patch of about ten square feet or less is usually a job you can handle yourself, and if you cannot find the source, an inspection can.

    Ask about an inspection: Mold InspectionSend this to us

  2. Yellow flag

    Dark staining or growth on a wall, ceiling or framing, and you cannot tell how far it runs.

    Wet material usually runs further than the stain. If the area may be over ten square feet, New York puts a written assessment before any removal.

    Get an assessment: Mold InspectionSend this to us

  3. Red flag

    A storm tide, flood or burst pipe put water in, and things are still wet.

    Drying comes first, while the job is still only wet. Extracting and drying now can keep it from becoming a licensed mold project.

    Get drying started: Water Damage RestorationSend this to us

  4. Double red

    Growth covers more than about ten square feet, or has soaked into drywall, carpet or insulation.

    New York treats this as a licensed project. An assessor writes the plan, a separate firm removes to it, and the assessor checks the work.

    Plan the removal: Mold RemovalSend this to us

Tell us what you are seeing

Answer a few plain questions, and add the room and a photo if you have one. You get a call back and a clear next step, with no obligation.

What is happening
How to reach you

All fields except details are required.

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Your details are used only to respond to this request and arrange the service.

Would you rather talk it through? Call us. (315) 640-3590

The questions people ask before they call

Which job comes first: inspection, removal or drying?

It depends on what you see. If water is still in the building, drying comes first. If growth covers more than about ten square feet, an independent assessment comes before any removal. If the patch is small and you know the cause, you may handle it yourself. Tell us what you see and we say which one you are on.

Does Long Beach flood risk change how mold work is done?

Yes. Raised houses here have openings under the floor that must stay open, so you cannot seal the space and dry it like a room. The work is drying the framing and removing what holds water, such as insulation and stored boxes.

Can you help if I live in a co-op, condo or rental?

Yes. In those buildings a board, managing agent or landlord often decides who does the work, so we help you work out whose call it is and what to put in writing. Then we arrange licensed firms for the work you or the building approve.

Do you do the inspection and the work yourselves?

No. We arrange licensed New York firms and introduce you to them, and the work is covered by your contract with the firm. We keep the assessor and the removal firm separate, as state law requires.

What should I have ready when I call?

The room, what you see, roughly how big it is and when water last got in. Photos help, and so does knowing who owns the wall or decides on repairs. If you do not know the size, say so and we will help you measure it.

The damp is under the house and I never go down there. Where do I start?

Open the access panel in daylight and look at what is there. Photograph standing water, wet insulation, stored boxes and any equipment, and note any smell. Send the photos with your request and we tell you whether this is a clearing job, a drying job or an assessment.

Why assessment and removal stay separate in New York

Above ten square feet, New York does not let one company assess the mold and then remove it. The assessor writes a plan, and a separate licensed firm prices and carries it out. The State Department of Labor adds that a removal firm cannot work without that assessment, even if you sign a waiver. The split protects you.

The person deciding how much work is needed gains nothing from a bigger answer, and the firm doing the work quotes against a document you also hold. Ask for the written plan before you accept any removal price. We arrange the sequence so nobody arrives to price a job that has not been specified. (NY Labor Law) (NYS DOL)

Wet street of shingled houses with peeling paint on a concrete porch base in the foreground
Salt air and rain work on paint and masonry.

Wet side, dry side

Under a raised Long Beach house, the space below the living floor is built to get wet. The flood line decides what may be down there and what must sit above it.

DRY SIDEWET SIDEFLOOD LINE
FEMA lists what may not sit below the base flood elevation, and Long Beach code keeps the openings in place. Check what is under your floor before you call.

Dry side: above the flood line

  • Heating and cooling equipment and ductwork.
  • Appliances and plumbing fixtures.
  • Insulation and drywall that soak up water.
  • Finished rooms where people live.
  • Wiring beyond the minimum for parking and access.

Wet side: below the flood line

  • Parking and a stairwell or foyer for access.
  • Low value storage you would not mind seeing soaked.
  • Openings near the ground that stay open to outdoor air.
  • Breakaway lattice or screening on the ocean front.
  • Nothing you plan to live or sleep in.

What the water does to a barrier island house

Rain, bay humidity and nor'easters keep wood and drywall wet long enough for growth. Raised houses here are built to let floodwater pass under them, so the openings near the ground must stay open, and federal rules require at least two.

FEMA says water left standing under a house can cause severe damage and mold, and it recommends the space drain within 72 hours. So the fix is drying and removing what holds water, not sealing the space. Check what is stored or built under your floor, and tell us what you find. (FEMA, 1) (FEMA, 2)

Peeling painted wall with dark mold staining beside a moisture meter on its case
Dark staining and peeling paint above a baseboard.

What does not belong under the floor

FEMA lists what may not sit below the flood line: appliances, heating and cooling equipment, ductwork, plumbing fixtures and materials that flood will ruin. It also says insulation is not a flood resistant material. Wet insulation under a raised house is one of the most common things found moldy. Taking these things out removes the cause, not just the stain.

Open the access panel, photograph what is down there, and send it with your request. (FEMA, 1) (FEMA, 2)

How the work runs

New York sets the order. This is what that looks like from your side of it.

  1. Tell us what you are seeing

    Call or fill in the form with the room, what you see and when water last got in. Add photos if you have them. We work out whether this is an assessment, a removal or a drying job before anyone comes out.

  2. An independent assessment first

    Above ten square feet, New York requires a licensed assessor who is not the remover. The assessor finds the water feeding the growth and writes the plan the removal must follow. Ask for a copy.

  3. Removal to that plan, then clearance

    A licensed removal firm works to the plan. The assessor then returns to check the work before containment comes down, so the sign-off does not come from whoever was paid to remove. Keep the clearance report.

Shingled house wall with a shovel, boards and a drain hose beside a tarp on sandy ground
Grading and drainage at the base of a wall.

The barrier island and the South Shore towns we cover

Pick your town to see who regulates work on your house and what its flood map means for you.

On the island

Across the channel

Guides for Long Beach mold questions

Our guarantee

The Dry-Line Pledge

  1. Your request is free, and it creates no obligation.
  2. We charge you no fee for planning or the introduction.
  3. A person calls you back on the number you give.
  4. Inspection and removal go to two separate licensed firms.
  5. If an introduction does not work out, we arrange another, at no fee.
  6. Your $100 credit is applied exactly as our Terms say.

This pledge covers our planning and introductions. The contractor's work is covered by your contract with them. Terms.

Mold Removal Long Beach · (315) 640-3590

Start with the space, not the stain

Tell us where in the building it is and whose decision the repair is.

(315) 640-3590Claim $100 credit